Privacy Policy
The purpose of this policy is to inform interested parties about the various data processing activities carried out by this organization through its website that affect personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights.
1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER
MEDINA MEDIA SL, located at C/ INDUSTRIA Nº 3, EDIF. METROPOL 2, 1st FLOOR, MODULE 3, POL. INDUSTRIAL PISA (41927 MAIRENA DEL ALJARAFE), SEVILLE, with Tax ID B91337469, contact phone number 607289980, and email administracion@medinamedia.es
You may request information about the identity and contact details of the companies belonging to GRUPO MEDINA MEDIA GLOBAL SL, acting as Joint Controllers, via the email address provided above.
2. PURPOSES OF PROCESSING YOUR PERSONAL DATA
USERS/VISITORS OF THE CONTROLLER’S WEBSITE
We will process the personal data provided for the following purposes:
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To respond to inquiries, complaints, and incidents submitted through our contact channels on the website.
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To understand user behavior on the website in order to detect potential cyberattacks.
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To comply with legal obligations directly applicable to our activity.
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To protect and exercise our rights or respond to claims of any kind.
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Where applicable, to send commercial communications related to our products or services and/or industry news or newsletters. Refusal to authorize will prevent us from sending such information.
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Where applicable, to manage your participation in contests and promotions organized by the entity. Refusal to authorize will make participation impossible.
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Where applicable, to send satisfaction and/or quality surveys. Refusal to authorize will prevent us from evaluating the provided service.
CLIENTS
In addition to the purposes listed under “Users/Visitors of the Website,” we will also process your personal data to:
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Manage the commercial relationship.
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Manage the delivery of contracted services.
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Perform administrative, accounting, and tax-related tasks.
3. LEGAL BASIS FOR PROCESSING
USERS/VISITORS OF THE CONTROLLER’S WEBSITE
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Consent: Based on your consent to process your data for the stated purposes. Refusal to provide your personal data will make processing for these purposes impossible.
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Legal obligation: To comply with applicable legal obligations. In this case, you may not object to the data processing.
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Legitimate interest: To protect our image, business, and operations by preventing cyberattacks. You may not object to this processing, although you may exercise the rights outlined in the “Rights” section of this policy.
CLIENTS
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Contract execution or pre-contractual measures: Necessary to perform a contract to which you are a party. Refusal to provide data will prevent us from processing it for this purpose.
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Consent: For processing purposes not related to the execution of the contract. Refusal will prevent us from using your data for those additional purposes.
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Legal obligation: As required by applicable law. Refusal is not permitted.
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Legitimate interest: To protect our image, business, and operations by preventing cyberattacks. You may not object to this processing, although you may exercise the rights outlined in the “Rights” section.
4. WEBSITE TOOLS AND PLUGINS
Google reCAPTCHA
We use Google reCAPTCHA to detect, based on legitimate interest, whether the website is being accessed by bots, to protect the site and prevent abusive or fraudulent practices such as spam.
You can access Google’s privacy policy by clicking here.
YouTube
Our website uses YouTube plugins powered by Google. YouTube will only associate your browsing behavior with your personal profile if you are logged in. You can prevent this by logging out of your account.
We recommend reviewing YouTube’s privacy policy beforehand by clicking here.
Redsys
As part of our services, we use the Redsys payment gateway to securely and efficiently process financial transactions. We recommend reviewing Redsys’ privacy policy beforehand by clicking here.
5. DATA RETENTION PERIODS OR CRITERIA
Personal data will be retained for as long as necessary to fulfill the purposes for which it was initially collected.
Once the data is no longer needed, it will be securely blocked and kept available for Public Administrations, Judges, Courts, or the Public Prosecutor during the statutory limitation periods of any potential legal actions arising from the relationship and/or as legally required.
Blocking periods:
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Civil Code: Between 1 and 5 years depending on the case (Articles 1964.2 and 1968.2).
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Commercial Code: 6 years (Article 30), applicable to commercial information such as invoices, receipts, bank documents, etc.
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General Tax Law: 4 years (Articles 66–70), applicable to tax-related obligations.
6. AUTOMATED DECISION-MAKING AND PROFILING
The website does not use automated decision-making or profiling.
7. RECIPIENTS
During the processing of your personal data, the organization may transfer your data to:
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Judges and Courts.
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Law enforcement authorities.
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Other competent public authorities or bodies, when legally required.
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Partner companies, according to your consent on the website, for sending commercial communications.
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Participants, sponsors, or clients of events, for the purpose of enabling communication and potential business relationships, provided you consent.
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Companies within GRUPO MEDINA MEDIA GLOBAL SL for proper administrative management.
8. INTERNATIONAL DATA TRANSFERS
The organization does not perform any international data transfers. If this changes, the destination country’s data protection level will be assessed and necessary safeguards implemented.
9. SOCIAL MEDIA
To keep you informed and engaged with our activity, MEDINA MEDIA SL has profiles on social networks.
Users may follow our profiles or groups, but unless we directly request your data (e.g., via marketing campaigns, contests, promotions), your data belongs to the relevant social media platform. Please review their privacy policies and configure your preferences accordingly.
Below are links to the privacy policies of the social networks we use:
10. RIGHTS
You may request more information about how we process your personal data and may exercise the following rights at any time and free of charge:
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Access
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Rectification
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Deletion
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Restriction of processing
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Objection to processing
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Data portability (when technically feasible)
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Withdrawal of consent
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Not to be subject to automated decision-making, including profiling
You may exercise these rights via the forms provided by the organization or by contacting the postal or email addresses listed at the beginning of this policy. Proof of identity (e.g., ID or similar) may be required if other, less intrusive methods are not possible.
If you believe your rights regarding personal data protection have been violated, especially if you have not received a satisfactory response, you can file a complaint with the Spanish Data Protection Agency via their website: www.aepd.es
In compliance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you no longer wish to receive information about our services, you can unsubscribe by sending an email to administracion@medinamedia.es with the subject: “UNSUBSCRIBE”.
11. ACCURACY OF DATA
The data subject guarantees that the data provided is true, accurate, complete, and up-to-date, and undertakes to inform us of any changes via the channels indicated in Section 1 of this policy. You are responsible for any direct or indirect damage that may result from breaching this obligation.
If you provide data about third parties, you declare that you have their consent and commit to informing them of the content of this clause, holding the organization harmless from any liability resulting from non-compliance.
12. MODIFICATIONS AND UPDATES
This privacy policy may be modified or updated based on legal requirements, guidance from the Spanish Data Protection Agency, or changes to our website. Therefore, we advise users to periodically review this Privacy Policy.
If you have any questions, you may contact MEDINA MEDIA SL through the forms provided by the organization or by writing to the postal or email addresses listed at the beginning of this policy.